Privacy Policy
Excalibur Water Systems Privacy Policy
This Privacy Policy is applicable to Excalibur Water Systems Inc (“Excalibur”) and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). Excalibur is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. Excalibur complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA).
There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third-party websites are provided as a convenience and are for informational purposes only. Excalibur does not endorse and is not responsible for these linked websites.
Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgment and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.
Personal Information We Collect and Why We Collect It
Personal Information is information about you that identifies you as an individual. For example, your name, address, e-mail address, or telephone number. We collect personal and other information that you voluntarily provide to us on our Sites for the following purposes:
- 1. Information Request form: To help us respond to your general information inquiry about our products and solutions.
- 2. Free Water Test form: To help us or an Excalibur dealer assist you in assessing the quality of your water.
- 3. Become an Excalibur Dealer form: To help us respond to your interest in becoming an Excalibur authorized dealer.
- 4. Commercial / Industrial Solutions form: To help us respond to your interest in our commercial and industrial products and solutions.
Who We Share Your Information With
Excalibur collects data solely to respond to form submission requests on our Sites. We will not disclose personal information that you provide on its Sites to any third parties other than:
- 1. To an Excalibur authorized dealer, and only then, if the request requires that a Dealer be involved in the response.
- 2. To comply with legal requirements from governmental authorities, such as a law, regulation, subpoena, or court order.
How Long We Retain Your Information
Excalibur keeps form submission data indefinitely for customer service purposes, but we do not use the information submitted for marketing purposes.
How We Protect Your Information
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
What Rights You Have Over Your Information
You can request that we erase any personal data we hold about you, but this does not include any data we are obliged to keep for administrative, legal, or security purposes.
Policy Changes
If we alter our Privacy Policy, any changes will be posted on this page of our Sites so that you are always informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it.
Contact information
If you have questions or concerns regarding our privacy statement, please contact Excalibur Water Systems: [email protected]
